The remote name could not be resolved: 'dow2.drivereasy.com'

Driver Easy would return this error when there is no Internet connection on your computer. Please check if you can visit website via the default browser. If your computer has the Internet connection, please restart the computer and try again later.

If you constantly run into this issue, please ping-checking dow2.drivereasy.com and send the ping result to us via the Driver Easy feedback tool. Here is how to do it:

1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type cmd and press Enter to open Command Prompt.

2) On your keyboard, type ping dow2.drivereasy.com and press Enter.

3) Take a screenshot like the following for us.

If you are not sure how to take a screenshot, the following link may help. https://www.drivereasy.com/knowledge/how-to-take-a-screenshot-for-windows-users

4) Open Driver Easy and click the feedback button.

5) Fill in the form. Please describe what problem(s) you’re having with Driver Easy and what you did before and after the problem in detail. Then click Attach file to upload the screenshot of the error message and the screenshot of the pinging result you took in Step 3.

6) Tick the box next to Send your System Information, then the system information file will be exported. Click the Submit button to send the system information of your PC to us.